Here are a few examples of how individual career assessment and coaching services have positively impacted the individual client, and at the same time allowed the organization to effectively manage it’s staffing needs:
Success Story 1: New Position
An employee with 17 years of service with her employer is no longer meeting the performance expectations of her position. She has recently been assigned to work for a new manager; the relationship with the manager is strained, and it appears her fit with the work is no longer evident. As the organization enters a new phase of its growth, her manager and other department heads question her ongoing value to the organization.
Remedy: A career renewal process provided a thorough assessment of her skills, competencies and work expectations and how they can be better aligned with the needs of her employer. Result: The employee was moved into another position that was a better fit for her skills. The organization retains a long term employee who has renewed value, demonstrated by her increased productivity and unprecedented energy and enthusiasm for her work.
Success Story 2: Career Transition
An employee is in a position that carries a considerable workload, working to continuous deadlines. In addition, she has primary responsibility as care giver to her young family. A combination of family tragedies and work and family obligations resulted in severe anxiety and depression. The employee consulted her physician who encouraged her to take a leave of absence from work, resulting in a disability claim. Early on in the leave of absence, the employee indicated that she may not be able to resume her former work responsibilities, as she felt this was a significant cause of her stress. The employer was also questioning whether or not she was in fact suited to their particular work environment.
Remedy: An indepth career assessment process revealed a significant mismatch between the employee and the work she had been doing. With a new understanding of her skills, personal workstyle and career interests, along with supportive coaching, the employee took the steps necessary to leave her current employer and make a successful career change. Result: Her anxiety and depression have lifted as she is now doing work that is more aligned with who she is and what she wants to do. The employer has been able to maintain a low disability claims experience, restricted to more readily identifiable physical and medical disabilities.
Success Story 3: Management Development
A high-tech manufacturing company promotes a young, talented and ambitious technician to a management position. This individual was identified as being on the career fast-track, and was keen to accept more challenging responsibilities. Upon promotion, however, the new manager adopted the management style of a one-trick pony, getting into sensitivity trouble because of his agenda driven, results-oriented approach. Fortunately, the president could see early on that the new manager would need help in learning how to build an effective team, and that sending the manager to a maMarch 3, 2008m>Remedy: A customized program was created for this individual that involved an assessment of his management skills and personal style, including a feedback process from his direct reports. From this a personal development plan was created, which was supported by several months of coaching to help him increase his effectiveness both as a leader of others and in managing his daily workload. Result: He learned to more actively involve his direct reports in decision making, and delegate more effectively. The morale in his department improved dramatically in a very short time and quantifiable gains in productivity were evident.
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